CONTACT is on a mission to improve the quality of home life for New Zealanders by developing smart solutions that are good for people and their lifestyles. And how do they do this? By listening to their customers. They offer flexible billing options, rewards like fuel discounts, plus fixed-rate and flexible plans to give people choice.
To help customers feel more in control, the Contact app allows them to see their energy use at a glance, and Contact’s broadband offering has been a hit for a growing number of people recently. With kindness at its core, Contact continues to work on improving their customer experience. For example, Facebook and WhatsApp messaging is now available as another way to get in touch.
Contact’s commitment to the environment is evident with the recent announcement of Tauhara, a new geothermal power station that will be developed near Taupo. This will help reduce New Zealand’s carbon emissions when it begins operating and help drive towards a lower carbon Aotearoa. Over 80% of Contact’s power generation comes from renewable sources, and in the past year they’ve planted over 25,000 native plants and reduced their carbon emissions by 59% since 2012.
"“I have been with them a while and they have proven themselves trustworthy."FEMALE, 30-49, WAIKATO
"Great value, great company."FEMALE, 18-29, AUCKLAND
"They provide excellent service at a good price."MALE, 50+, WELLINGTON