100% VOTED BY CONSUMERSTHE ULTIMATE SEAL OF
CUSTOMER APPROVAL
SEE THE BRANDS NEW ZEALANDERS HAVE VOTED
AS MOST TRUSTED IN THE COUNTRY
24TH ANNIVERSARYTRUSTED BRANDSVIEW WINNERS

BRANDS CONSUMERS CAN TRUST

In our 101st Anniversary Year, Reader’s Digest’s Annual Trusted Brands Awards celebrates the brands New Zealanders trust the most.

For the 24th year, Reader’s Digest has approached ordinary consumers to ask their opinions on what brands of products and services are important to them. With these years of research behind us, we are able to confidently dissect precisely what features a Trusted Brand must possess in order to maintain relevance and purpose for New Zealand consumers.

A Trusted Brand enjoys international appeal, yet at the same time upholds a strong local connection. It has individual relevance for all its consumers, just about anywhere and in any culture.

Trust is an emotion that fuels our decision whether we are conscious of it or not. It is that intangible quality that signals reliability and integrity. Whether it is a product or service, trust is what reassures us that we are making the right choice. Cost, quality and desirability are all important factors for consumers. Yet it’s vital for a brand to stay true to its promises. While brands come in and out of vogue, those that capture our attention, maintain our confidence and win over our trust do so by holding fast to their core principles.


BRAND SHOWCASE


 

Confectionery,Most Trusted Of All Brands Surveyed,New Zealand Iconic Brand

Aged Care & Retirement Villages

Aged Care & Retirement Villages

Aged Care & Retirement Villages

Bank of the Year

Barbecues

Beds

Biscuits

Car Rental Companies

Carpets

Charities

Cleaning Products

Cookies

Curtain & Blind Installers

Curtain & Blind Installers

DIY Power Tools (drills, sanders, grinders)

Dog Foods

Dog Foods

Functional Sports Bars

Funeral Insurance

Garages & Sleepouts

Garden Power Tools (exc. Lawnmowers)

General Insurance (home, contents, car)

Health Insurance

Hearing Services

Hearing Services

Heat Pumps

Home Builders

Home Improvement Stores

Home Ventilation Systems

Honey

Kitchen Designers & Manufacturers

Kitchen Designers & Manufacturers

Lawnmowers

Life Insurance

Optometrists

Paints

Pet Insurance

Real Estate Agencies

Solar Panel Installers

Supermarkets

Teas

Travel Insurance

Tyres

Tyres

Used Vehicle Dealerships

Used Vehicle Dealerships

Vegetarian/Vegan Foods

Vitamins & Supplements



MOST TRUSTED


 


*of all brands surveyed


METHODOLOGY

How Our Trusted Brands Survey Was Conducted"

  • Catalyst Research

    The 2023 Trusted Brands survey was independently conducted by leading research company Catalyst Research. It invited a sample of about 1700 Kiwi adults, from every state and territory, to rate the brands they trust the most. They scored over 71 categories of products and services across a broad range of industries.

  • Scoping

    Brands included in the list to be rated were generated by asking consumers in New Zealand for their most trusted brands. This was an unprompted question to ensure the rating of top brands in each category, as selected by Kiwis, was without prejudice.

  • Consumers Voting

    Each respondent was required to complete an online questionnaire. Catalyst Research asked each participant to rate the brands they trust for each category. They then have to rate which is their most trusted brand of that category and then have to write in words why.

  • Trusted Brand Rating

    Each category contains one Winner, and two Highly Commended brands. These brands scored higher in their respective categories than the other brands polled.

  • 2023 Results

    We are confident that the results of the 2023 Reader's Digest Trusted Brands survey provide a truly accurate measurement of New Zealand consumer sentiment.


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